member service representative | loyalsock
Full-Time, Non-Exempt, Benefits Eligible
Job Reference Number:
A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs and researching and resolving member account questions and concerns.
major duties and responsibilities
40% Receives and processes member's financial transactions.
30% Cross-sells various deposit, loan and convenience services appropriate to each individual member.
15% Uses problem solving skills to research member account questions and concerns.
10% Performs other daily, weekly and monthly routine tasks.
5% Performs other duties as assigned.
- Requires a high school education or equivalent.
- Requires well developed interpersonal skills for communicating with members.
- Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing).
how to apply:
Qualified candidates interested in applying should submit a resume, cover letter and employment application
by email to firstname.lastname@example.org
. Please include the job reference number in the subject line of your email and/or within your cover letter.
If you prefer to mail your application, please send to:
Vice President Human Resources
Service 1st Federal Credit Union
1419 Montour Boulevard
PO Box 159
Danville, PA 17821
Service 1st is an Equal Opportunity Employer. M/F/D/V
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