At Service 1st Federal Credit Union, our team shares seven (7) core values that help define our commitment to our members. One in particular promises we will continue to make proactive, positive change and seek resolution to challenges.
So, when we learned that a number of merchants were forcing PIN-based transactions, resulting in our members no longer having the option to select “credit” when using their Service 1st Visa® check card, we listened. We discovered a number of members unknowingly exceeded their ten (10) free transactions for the month, resulting in fees for exceeding their limit.
As of May 17, 2017, any member who incurred this fee during May, has had their fee(s) reversed. And, we’re excited to announce that, retroactive to May 1, 2017, members will no longer be assessed this fee going forward. This means, when using a Service 1st Visa® check card, members can choose to make a “credit” or a “PIN/Signature” transaction without worrying that a fee may be assessed.
Nope. It wasn’t magic. We simply want to continue to enhance our products to serve you better. It’s just our commitment to you.